Privacy Policy

1. Introduction and Data Controller

1.1. This Privacy Policy describes how youriqs ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use our services.

1.3. youriqs is the data controller responsible for your personal information. For privacy-related inquiries, contact us at:

• Email: [email protected]

1.4. By using youriqs, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our services.

2. Information We Collect

2.1. Information You Provide Directly

• Test Responses: Your answers to assessment questions (and, where relevant, response timing)
• Contact Information: Email address (for purchases, support, or accessing past results)
• Support Messages: Information you provide when contacting our support team
• Referral Information: Referral codes used or shared

2.2. Information Collected Automatically

• Device Information: Browser type, operating system, screen resolution, device type (desktop/mobile/tablet)
• Usage Information: Pages visited and actions you take within the Service
• Technical Signals: Language preferences and timezone
• Diagnostics: Error logs that help us troubleshoot issues

2.3. Payment Information

Payment processing is handled by third-party payment providers (for example: Iamport and its connected PGs). youriqs does not store or have access to your full payment card numbers or security codes. We typically receive:

• Transaction confirmation and order ID
• Billing name and email (if provided at checkout)
• Transaction amount and date

2.4. Cookies and Similar Technologies

We use local browser storage (such as localStorage) to remember preferences (for example: theme) and to keep parts of your experience working smoothly (for example: saving progress in your browser).

We do not run third-party advertising pixels for behavioral advertising.

3. How We Use Your Information

3.1. Purposes of Use

We use your information for the following purposes:

3.1.1. Service Delivery

• Calculate and display your test results and scores
• Generate your position in anonymous rankings and percentile comparisons
• Process payments and deliver purchased content
• Manage preferences and purchased content access

3.1.2. Service Improvement

• Analyze anonymous, aggregated test data to improve our algorithms
• Identify and fix technical issues
• Understand user behavior to enhance user experience
• Develop new features and assessments

3.1.3. Communication

• Respond to your support inquiries
• Send transaction confirmations and receipts
• Notify you of important service updates or security alerts

3.1.4. Legal and Security

• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations and respond to legal requests
• Enforce our Terms of Service
• Protect the rights, property, or safety of youriqs and our users

3.2. Legal Basis for Processing (GDPR)

We process your data based on:

• Contract: Processing necessary to provide the services you requested
• Legitimate Interest: Processing for service improvement and security
• Consent: Where you have given explicit consent (e.g., marketing communications)
• Legal Obligation: Where required by law (e.g., tax records)

4. Data Sharing and Disclosure

4.1. We Do Not Sell Your Personal Data

youriqs does NOT sell, rent, or trade your personal information to third parties for marketing or any other purposes.

4.2. Service Providers

We may share data with trusted third-party service providers who assist us in operating our service:

• Payment Processors: Transaction processing and payment status confirmation (for example: Iamport and its connected PGs)
• Infrastructure Providers: Hosting, storage, and delivery of the Service

These providers are contractually bound to protect your data and use it only for the specified purposes.

4.3. Anonymous Aggregated Data

We may share anonymous, aggregated statistical data that cannot identify individuals for:

• Academic research purposes
• Industry reports and publications
• Public statistics (e.g., average scores by region)

4.4. Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (court orders, subpoenas)
• Government requests from authorized authorities
• Protection of our legal rights or defense against legal claims
• Emergency situations involving potential threats to safety

4.5. Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred. You will be notified via email or prominent notice on our website of any change in ownership or uses of your personal information.

5. Data Storage, Security, and Retention

5.1. Where We Store Your Data

• Local Storage: Some test results and preferences may be stored in your browser (e.g., localStorage) for convenience
• Server Storage: When you make a purchase or use features that require server storage (for example: saved history or rankings), we store relevant data on servers
• International Processing: Depending on our providers, data may be processed in Korea or other countries

5.2. Security Measures

We use reasonable administrative, technical, and organizational safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5.3. Retention

We retain personal information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion via [email protected], subject to legally required retention.

6. Your Rights

6.1. Depending on where you live, you may have certain rights regarding your personal data under applicable privacy laws (for example, PIPA, GDPR, and similar laws in other jurisdictions):

6.1.1. Right to Access

You have the right to request a copy of the personal data we hold about you.

6.1.2. Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

6.1.3. Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal data, subject to certain exceptions (e.g., legal retention requirements).

6.1.4. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format (e.g., JSON, CSV).

6.1.5. Right to Restrict Processing

You have the right to request restriction of processing in certain circumstances.

6.1.6. Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

6.1.7. Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

6.2. How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] with:

• Your name and email address used with youriqs
• The specific right you wish to exercise
• Any additional information to help us identify your data

We will respond to your request within 30 days. We may request additional information to verify your identity before processing your request.

6.3. Right to Lodge a Complaint

If you have concerns about how we handle personal data, please contact us first at [email protected] so we can help. Depending on your jurisdiction, you may also have the right to lodge a complaint with the relevant supervisory authority or regulator.

7. International Data Transfers

7.1. Depending on our service providers, your data may be processed in countries outside your country of residence.

7.2. Where required by applicable law (for example, for EU/EEA users), we use appropriate safeguards for international transfers.

8. Children's Privacy

8.1. Age Requirement: youriqs is intended for users aged 13 years and older. We do not knowingly collect personal information from children under 13.

8.3. Parental Notice: If you are a parent or guardian and believe your child under 13 has provided personal information to youriqs, please contact us immediately at [email protected]. We will take steps to delete such information promptly.

8.4. Users 13-18: Users between 13 and 18 years old should review this Privacy Policy with a parent or guardian to ensure they understand it.

9. Third-Party Links and Services

9.1. Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9.3. We strongly advise you to review the privacy policy of every site you visit.

10. Changes to This Privacy Policy

10.1. We may update this Privacy Policy from time to time. Changes will be effective when posted on this page with an updated "Last updated" date.

10.2. For material changes that significantly affect how we handle your personal data, we will provide prominent notice (such as an email notification or a banner on our website) at least 30 days before the changes take effect.

10.3. Your continued use of the Service after any modifications to this Privacy Policy constitutes your acceptance of the modified Privacy Policy.

10.4. We encourage you to review this Privacy Policy periodically for any changes.

11. Governing Law

11.1. This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Korea, including the Personal Information Protection Act (PIPA), to the extent applicable.

11.2. For EU/EEA users, this Privacy Policy also complies with the General Data Protection Regulation (GDPR) to the extent applicable.

12. Contact Information

12.1. For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Privacy Inquiries: [email protected]
• Data Access/Deletion Requests: [email protected]
• General Support: [email protected]

12.2. We aim to respond to all privacy-related inquiries within 30 days.